When shopping online individuals choose it delivered first time ideal and as quickly as possible. With a booming E-commerce market this demand keeps getting stronger.
The challenge is concentrated on the last mile of parcel delivery. Richard Klomp describes how he sees the supreme last mile solution for parcel shipment by utilizing an underground pneumatic transportation system.
Executing his lessons learned from his 5 * hotel experience into the supreme customer journey of online shopping.
Richard worked as a manager in 5 * hotels in various parts of the world. Currently, as a Service Advancement Supervisor, his focus is on ingenious options concerning the last mile of parcel shipment.
Creating developments to keep unexpected the online consumer, that is his focus. This talk was given at a TEDx occasion utilizing the TED conference format but separately arranged by a regional neighborhood. Discover more at https://www.ted.com/tedx
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