Here’s something for e-commerce company owner: get a CRM
.
CRM represents “customer relationship management”, and it’s software application that helps handle your customer data
.
These consist of tools like HubSpot, Zoho, Shopify, and numerous others
.
By using one, you can acquire insights into the behaviour and data of your customers. Without one, it’s like flying a plane without the control panel and radars!.
Source
